Terms and Conditions
These General Terms and Conditions (GTC) apply to all deliveries made by Consollection to consumers. A consumer is any natural person who enters into a legal transaction for a purpose that cannot be predominantly attributed to their commercial or self-employed professional activity.
The purchase contract is concluded with Consollection, owner: Patrick Molnar, Bretzenheimer Str. 23A, 55128 Mainz.
Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer but rather an invitation to order. By clicking the [Buy/Order with obligation to pay] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
Right of Withdrawal
If you are a consumer (i.e., a natural person who places an order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have the right of withdrawal in accordance with the statutory provisions. If you, as a consumer, make use of your right of withdrawal in accordance with Clause 4.1, you shall bear the regular costs of returning the goods. Furthermore, the regulations set out in the following
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have/has taken possession of the goods.
To exercise your right of withdrawal, you must inform us [Consollection] of your decision to withdraw from this contract by means of a clear statement (via email). You may use the attached model withdrawal form, but it is not mandatory. You can fill in and submit the model withdrawal form. If you make use of this option, we will promptly (via email) send you a confirmation of receipt of such withdrawal.
To comply with the withdrawal period, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you, including delivery costs (except for any additional costs arising from your choice of a different type of delivery than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment that you used for the initial transaction unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence of having sent back the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
— End of the Cancellation Policy —
The prices stated on the product pages include the statutory value-added tax and other price components.
Shipping costs are always included with us.
Delivery is only available within Germany via DHL, Dachser, or UPS. The delivery time is up to 4-8 days. Any deviations from this will be indicated on the respective product page.
We deliver to Germany, Austria, Luxembourg, France (mainland), Spain (excluding the Canary Islands), Italy, Belgium, the Netherlands, Ireland, Sweden, Finland, Denmark, Portugal, Poland, the Czech Republic, Bulgaria, Romania, Croatia, Hungary and Latvia , Estonia, Lithuania, Slovakia, Slovenia, Greece
Payment can be made via PayPal or Klarna Sofortüberweisung (instant bank transfer).
Retention of Title
The goods remain our property until full payment has been received.
The European Commission has established an internet platform for online dispute resolution (ODR). The platform serves as a point of contact for out-of-court resolution of disputes arising from online purchase contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. This cancellation policy applies from 28.05.2022. It does not apply to separate deliveries of goods. For this, there is a separate template available at www.ihk-muenchen.de/mustervertraege/